Improving the efficiency of your business can have a hugely positive effect on your income. You will stop wasting time and resources in the wrong areas and start maximizing and speeding up slow processes. This can free up staff to focus on more pressing issues. It will mean your customers get a better service, and this, in turn, will increase sales. Efficiency in business should be a primary goal of business owners.
After all, you are only as strong as the effectiveness of your business as a whole. That means that you should constantly be looking for new and improved ways of performing processes.
If you know that you are wasting time, money, and resources, then you need to conduct a thorough tasks audit. If your business has been running for some time, there is the possibility that your staff are still performing slow manual tasks that no longer need to be conducted. In order to identify these tasks, go around the business, speak to all your staff members and create an audit of every task that gets completed, daily, weekly, monthly, etc.
Once you have the list, you will recognize the vital tasks, the tasks that can be merged with other tasks, and one that can be cut completely.
It is highly likely that you will identify tasks that are vital but are being performed in a slow manual way. You need to automate everything you can. This could include sending out recipes to your vendors or sorting through emails. Anything that can be automated should be. That way, you free up your staff to get on with running the business by performing more complicated tasks.
You are only as good as the tool you use. If you want to improve things and give your staff and yourself more features and options to perform their jobs better, then you need to upgrade your technology. This can mean manual tools or software. Anything that makes your staff more efficient and improves the customer journey is a must. If you take a lot of manual payments, why not consider getting card on file payments software. This can save time and will benefit both you and the customer. Additionally, to save money on your credit card payments, you can utilize an online payment processing system that gives you the benefit of eliminating processing fees. Since you are using your credit card to make most of your payments, this simple tool can save you a lot of money. To find more about how to save on credit card processing fees, find more here and get everything you need to know.
Encourage Face-to-Face Discussions
Sometimes it is necessary for two people to talk face to face. Rather than sending endless emails or messages trying to get the answer to some problem, encourage these people to meet for ten minutes. Generally, a ten-minute chat can clear up all the issues that need clearing up.
If you want to motivate and encourage your staff to improve efficiency, then conduct a ten-minute meeting every day. This way, you can keep your staff in the loop, and you can do a round-up of KPI’s, amongst other things. Perhaps certain issues need to be highlighted to the whole team. This is your chance to do it. Ask your staff for questions too. Also, you could use this time to recognize hard work too.