Tips for Choosing the Right Carpet Cleaning Service

Posted September 24, 2022 by in Decor
carpet cleaner

When it comes time for a good, deep clean, most people think of calling in a professional carpet cleaning service. After all, who has the time or the know-how to do it themselves?

But with so many options out there, how do you choose the right one? Here are some tips to help you make the right decision.

Do your research

When you’re looking for a carpet cleaning service, it’s important to do your research. There are a lot of options out there, and not all of them are created equal. Talk to friends and family members who have used a carpet cleaning service in the past, and read online reviews. You can also visit ontimesteamcleaning.com to see their locations and if they offer any coupons or discounts as well. All of this will help you narrow down your options and choose a reputable company.

Additionally, have in mind what kind of services you’re looking for. Do you need a deep clean, or just a surface clean? Are there any areas of your carpets that are in particularly bad shape? Knowing what you need before you start looking will help you find the right company for the job.

Get multiple quotes

Once you’ve done your research and narrowed down your options, it’s time to get quotes from different companies. This will give you a better idea of pricing and what each company has to offer.

For instance, some companies may charge by the square foot, while others may charge a flat rate. There may also be additional fees for things like stain removal or pet hair removal. Also, be sure to ask about any discounts or specials that may be available. Be sure to ask about all of this upfront so you can compare apples to apples.

Generally, you will want to get at least three quotes before making a final decision. This will give you a good idea of the market rate and help you choose the best company for your needs.

Check licensing and insurance

Of course, when looking for a carpet cleaning service, it’s important to make sure they are licensed and insured. This protects you in case anything goes wrong during the cleaning process.

A reputable company will have no problem providing you with their licensing and insurance information. If a company is reluctant to do this, it’s best to move on to someone else.

On the other hand, don’t be afraid to ask for references. A good company will be more than happy to provide you with a list of satisfied customers.

Look for experience and reputation

When it comes to carpet cleaning, experience is important. A company that has been in business for a long time is likely to be more reputable and have a better track record than a newer company.

That being said, don’t discount a newer company outright. Sometimes, these companies are just as good as the more established ones. Since they’re new, they may be more eager to please their customers and build up a good reputation.

Additionally, it’s important to look for a company with a good reputation. This can be determined by reading online reviews or talking to people who have used the company in the past. A company with a lot of positive reviews is likely to do a good job.

Ask about the cleaning process

When you’re talking to different companies, be sure to ask about their cleaning process. This will help you understand what to expect and make sure you’re comfortable with it.

For instance, some companies use harsh chemicals in their cleaning solutions, while others use more natural products. If you have pets and small children, you may want to go with a company that uses more natural products.

Additionally, some companies use steam cleaning, while others use dry cleaning. Each method has its own set of pros and cons, so be sure to ask about both.

So, be sure to ask about how long the process will take and what kind of drying time you can expect. This is important information to know so you can plan accordingly.

Read the fine print

Before you sign any contracts, be sure to read the fine print. This will help you understand what you’re agreeing to and avoid any surprises down the road.

For instance, some companies may have a minimum charge, even if your carpets are only slightly dirty. Others may charge extra for things like stairs or heavily soiled areas. 

However, it’s the cancellation fees that you need to watch out for. Some companies may charge a hefty fee if you cancel your appointment, especially if you do so at the last minute.

On the other hand, some companies may have a money-back guarantee. This is always a good thing to look for.

Get everything in writing

When you’ve finally found the perfect company, be sure to get everything in writing. This includes the price, the services they will provide, and the timeline for the job. 

Getting everything in writing will help you avoid any misunderstandings down the road.

For instance, if the job takes longer than expected, you’ll have a written agreement that states they will not charge you any extra fees. Or, if they damage your carpet, you’ll have a written agreement that states they will be liable for the repairs.

Location is important

Finally, when you’re looking for a carpet cleaning service, it’s important to keep location in mind. If the company is located too far away, they may charge you extra for travel fees.

On the other hand, if the company is located close by, they may be more familiar with the type of carpeting in your area. This can be important if you have a specific type of carpet that needs to be cleaned.

Additionally, if you need some extra services, like upholstery cleaning, it’s important to find a company that offers those services. Otherwise, you’ll have to hire two different companies, which can be more expensive.


When it comes to choosing a carpet cleaning service, there are many things to consider. By following the tips presented in this article, you’ll be able to make an informed decision and find the perfect company for your needs. 

Keep in mind that it’s important to read the fine print and get everything in writing so there are no surprises down the road.

And, if you need extra services like upholstery cleaning, be sure to find a company that offers those services too.